Last week Royal Mail trialed the use of drones to deliver health and safety equipment, COVID-19 testing kits and general mail items, including direct mail, to the Isles of Scilly. It was the first time an out-of-sight autonomous scheduled drone flight has been used between the UK mainland and an island to deliver mail. The drone left Cornwall at 6 am and arrived back at 8 am having dropped its 100 kg load, which is roughly the same size as a typical delivery round. The test flight dramatically reduced the amount of time delivery to The Scilly Isles usually takes and also significantly reduced the carbon foot print. It is hoped that the initiative, which is part of a month-long [...]

A new report by the Fundraising Regulator shows that more charities are taking data hygiene seriously than previously. This year, only 14 charities were found to be flouting the Fundraising Code of Practice by failing to access requests to stop communication made through the Fundraising Preference Service, which was set up in July 2017 in response to the fall out of the tragic death of poppy seller, Olive Cooke. It enables people to ask specific charities to stop contacting them by phone, email, SMS or post. In the last review 20 charities were found to be uncompliant. By removing people that have registered on the FPS charities adhere to Section 3.2.5 of the Code of Fundraising Practice, however in Section [...]

The Software Bureau are delighted to have been invited to introduce Clean Contacts to the Dynamics 365 Birmingham User Group. It's a fantastic opportunity to engage with a community of Dynamics 365 experts and inform them of our unique solution. This meeting is free to attend for all Dynamics CRM users and being a virtual event EVERYONE will be very welcome!! It will be taking place on Wednesday 19th May 2021 at 5:30pm, and we would love to have you along! The full agenda for the event is as follows: Session : A new & unique approach to data cleansing in D365 Speaker : Ben Warren, The Software Bureau Every business has to clean their data, but the current methods can [...]

It was recently announced that the UK government has signed a new three-year Memorandum of Understanding (MOU) with Microsoft to enable public sector organisations to continue to unlock the benefits of cloud computing and business applications. The new MOU, entitled the Digital Transformation Arrangement 2021 (DTA21) will run until April 2024 and allows all public sector organisations to benefit from discounts and beneficial terms for Microsoft 365, Azure as well as associated Support and Consulting services, including for the first time – Dynamics 365. The addition of Dynamics 365 builds on the Government’s One Government Cloud Strategy and the principles of the Digital Data and Technology (DDaT) strategy, which focuses on modernising technology, stronger data strategy, improving digital skills, enhancing relationships with [...]