23andMe Collapse Sparks Urgent Questions About Data Responsibility

By |2025-03-26T11:15:47+00:00March 26th, 2025|

Once a Silicon Valley darling, DNA testing company 23andMe has now gone into administration—leaving behind not just a troubled balance sheet, but a trove of highly sensitive personal data. Millions of customers entrusted the firm with their genetic information, family histories, and health predispositions. Now, the burning question: what happens to that data? The debate has ignited fears over data ownership, consent, and corporate accountability. In the UK, administrators are bound by GDPR, but the worry remains that valuable genetic data could be sold to settle debts, repurposed without consent, or exposed through weak security controls. This situation highlights a deeper issue: data stewardship isn’t just a technical obligation—it’s a moral one. Companies handling sensitive personal data, especially of the [...]

Why accurate data matters for outdated demographics

By |2025-03-19T12:34:15+00:00March 19th, 2025|

According to a study by Adlook marketers and agencies are wasting budgets and raising privacy concerns by relying on outdated demographic targeting. The research reveals major flaws in traditional segmentation methods based on age, gender, income, and lifestyle, highlighting the need for more accurate, privacy-conscious solutions. The Flaws in Demographic Targeting Adlook surveyed 1,325 online consumers to determine if they identified with the socio-demographic segments assigned to them through third-party cookie data. Results showed a significant disconnect between targeting assumptions and actual audience composition. For example, only 18% of those targeted as “Women 18-24” fit that profile, while 43% were men and 35% were over 55. Similarly, 52% of the “Mums” segment were men, and 62% had no children. Even [...]

Direct mail read rates rocket!

By |2025-03-11T16:20:54+00:00March 11th, 2025|

Direct mail continues to be one of the most effective marketing channels, with the latest JICMail data revealing that 77% of mail was read or looked at in Q4 2024—an all-time high since tracking began. At a time when digital channels are becoming more saturated and ad fraud is on the rise, mail has proven its ability to cut through the noise and drive meaningful consumer action. Unmatched Engagement and Response Rates JICMail’s data highlights the growing impact of mail across various industries, including grocery, charity, travel, finance, and healthcare. Business mail commanded the highest attention span, with an average of 191 seconds of engagement per item, while direct mail held attention for 133 seconds across a 28-day period. But [...]

Why Data Hygiene Should Be a Top Priority for Local Councils

By |2025-03-03T11:15:34+00:00March 3rd, 2025|

Local councils handle vast amounts of personal data, from council tax records to voter registration and social services. Yet, poor data hygiene remains a widespread issue, leading to inefficiencies, wasted resources, and non-compliance with data protection laws. Only recently one local council hit the headlines for all the wrong reasons - mistakenly telling one of their constituents that he was dead! Mistakes happen, but at a time when public sector budgets are stretched, councils simply cannot afford to overlook data accuracy. Every inaccurate record comes at a cost, whether through: Wasted communications – Sending letters to people who have moved or passed away is not just inefficient, it reflects poorly on the council’s ability to manage records. Delayed services – [...]

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