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Automation in 2025

By |2024-12-04T15:03:27+00:00December 16th, 2024|

As we approach 2025, a new report reveals that direct mail automation is poised to transform marketing strategies, combining the power of personalisation, efficiency, and sustainability like never before.  Recent data from SeQual shows 61% of marketers increased their investment in direct mail automation in 2024, and the trend is accelerating.  With the global direct mail automation software market projected to grow at a compound annual growth rate (CAGR) of 24.3%, reaching $3.99 billion by 2030, the potential for this channel is undeniable. Unlocking New Possibilities with Automation Advances in artificial intelligence (AI) are enabling hyper-personalisation, allowing marketers to tailor messages not just by name but by preferences, behaviours, and even predicted future actions. This level of precision is already [...]

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61% of Marketers Increased Direct Mail Automation Investment in 2024

By |2024-07-23T11:19:50+00:00July 23rd, 2024|

Recent research by SeQuel Response reveals 61% of marketers increased their investments in direct mail automation over the past year​. This trend underscores the transformative power of automation in enhancing the efficiency, personalisation, and effectiveness of direct mail campaigns. Here are six ways automation is enhancing direct mail: Optimised Personalisation Through Data-Driven Insights The era of generic mail pieces is over; now, campaigns are leveraging sophisticated algorithms to analyse customer data, tailoring messages to individual preferences and behaviours. This approach involves more than just addressing recipients by name—it’s about creating content and offers that resonate deeply with each unique recipient. The result is a significant boost in response rates and customer engagement, driven by the precise alignment of marketing messages [...]

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Embracing Automation for Growth and Innovation in the Direct Marketing Industry – a pro-people approach

By |2024-04-05T11:14:05+00:00April 5th, 2024|

The direct marketing industry, traditionally slower to automate compared to other sectors, is standing on the cusp of a transformative era driven by technological advancements. With new research from Pearson predicting a net increase of 390,000 jobs by 2027 in England alone, due to automation and augmentation, the industry faces both challenges and opportunities. The Role of Automation in Direct Marketing Automation in direct marketing is not about replacing human tasks with machines. It's about enhancing the efficiency, accuracy, and reach of marketing campaigns through the use of tools that automate data processing and cleansing, significantly reducing the time and cost associated with manual interventions. From postal sortation to address data enhancement, automation can streamline operations, improve compliance, and open [...]

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The Curious Case of AI-Generated Data Hacking: A Cautionary Tale

By |2024-02-05T09:30:28+00:00February 5th, 2024|

In the ever-evolving landscape of cybersecurity, a bizarre new trend has emerged, blurring the lines between reality and fiction. Picture this: a hacking forum on a quiet Sunday, buzzing with the advertisement of a stolen data cache from Europcar. The claim? Over 48 million customers' personal information up for sale. The twist? The data might just be a figment of artificial intelligence's imagination, specifically conjured up by ChatGPT. Europcar's response was swift, with spokesperson Vincent Vevaud debunking the claim after a meticulous examination. The inconsistencies were glaring: The purported number of records didn't match Europcar's database. Sample data was likely AI-generated, featuring non-existent addresses, mismatched ZIP codes, and bizarre email domains. None of the email addresses were found in Europcar's [...]

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2024: The Year of Do or Die

By |2024-01-08T11:54:55+00:00January 8th, 2024|

As we rang in the New Year the collapse of Communisis marked a less than auspicious start for the industry. Tom Preston-Werner’s famous quote: "You’re either the one that creates the automation or you’re getting automated” has never been more pertinent. In an era where digital transformation is reshaping industries, the direct mail sector, traditionally reticent to change, is now standing at the crossroads of innovation and tradition. The crux of this transformation is automation, a concept that is essential for the future of the industry. Automation in direct mail streamlines processes including sorting, addressing, and packaging. This mechanisation significantly reduces the time and labour involved, translating to lower operational costs and higher efficiency. By minimising manual interventions, automation also [...]

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