Direct Mail Enters a New Era with Innovative Measurement Pilot

By |2024-11-18T10:44:32+00:00November 18th, 2024|

JICMAIL and Origin, ISBA’s cross-media measurement programme, are joining forces in an exciting mail measurement pilot study, set to take place in Q4 2024. This initiative aims to test how mail exposure can be effectively integrated into Origin's sophisticated cross-media measurement capabilities. This collaboration marks a new era for direct mail, as it positions the channel as a fully measurable, data-driven medium alongside digital and TV advertising. By integrating JICMAIL’s expertise in mail measurement with Origin's cross-media insights, the advertising industry could revolutionise how it evaluates the role of direct mail within broader campaigns. The initiative has the potential to provide advertisers, agencies, and other stakeholders with new insights into how mail campaigns contribute to overall media effectiveness. The pilot [...]

Data Governance Update: New Data Bill Aims to Shape the Future of the UK Data Landscape

By |2024-10-29T11:02:35+00:00October 29th, 2024|

It’s been a while since we’ve provided an update on data governance and the long awaited DPDI, because since the election there has been little in the way of news. However, last week it was announced that under the new government, DPDI has morphed into the Data Use and Access Bill. Unveiled by the Department for Science, Innovation, and Technology, this bill is positioned to integrate technology and data protection into the economy’s core, fostering economic growth, streamlining public services, and enriching lives. With an expected £10 billion economic boost projected over a decade, the Bill is set to transform how data is used across sectors. The DMA has actively participated in discussions around the Bill, advocating for provisions that [...]

Mail Volumes Surge again in Q2 2024!

By |2024-09-17T08:10:25+00:00September 17th, 2024|

The latest data from JICMAIL's Q2 2024 release paints a bright picture for direct mail once again, with a significant increase in both mail volumes and consumer engagement. Mail volumes experienced a 12% rise compared to the previous year. Political parties preparing for the General Election contributed 10% of this overall volume, representing a massive year-on-year increase of over 343%. But political mail was not the sole contributor to this growth. Sectors like retail and travel also capitalised on the mail channel, further reflecting the broad-based recovery and confidence within the industry. Alongside volume growth, consumers responded positively, with mail engagement metrics improving across the board. Direct Mail, Door Drops, Business Mail, and Partially Addressed Mail all saw increases in [...]

Great News for the Direct Mail Industry: Time to Capitalise on the Boom!

By |2024-07-30T14:56:00+00:00July 30th, 2024|

The UK has witnessed its most significant upward revision to marketing budgets in a decade, with companies' financial prospects at their most positive in nearly three years, according to the latest IPA Bellwether Report. This positive trend presents an opportunity for the direct mail industry, which has emerged as a major beneficiary of this increased spending. Direct Mail: A Rising Star The report reveals that direct mail was the second-biggest growth area, trailing only behind events. Budgets for direct mail have been increasing for six successive quarters. The report found that almost a fifth (19.3%) of surveyed companies have increased their direct mail budgets for the next period, aligning with their preparations for Christmas 2024 activities. Capitalising on the Boom [...]

Direct Mail Continues to Deliver

By |2024-03-05T08:06:41+00:00March 5th, 2024|

The latest data from JICMail reinforces our recent article about the resurgence of print (which you can read here: https://www.thesoftwarebureau.com/print-the-comeback-kid/) The research shows that direct mail is not only holding its ground, but is playing a pivotal role in driving significant commercial returns for businesses. The Power of Mail in Numbers The Q4 2023 data reveals that 6.5% of direct mail prompted a purchase, marking a notable increase from 4.8% in the same quarter the previous year. This surge underscores the evolving consumer behaviours, particularly the increasing regard for direct mail as a communication channel and the shift towards e-commerce, with 3.3% of mail driving online purchases directly. The digital footprint of mail extends further, with 8.4% of recipients visiting [...]

Direct mail effectiveness soars!

By |2023-10-03T09:17:46+00:00October 3rd, 2023|

In the ever-evolving landscape of marketing channels, email and social media often hog the spotlight. However, the continued resurgence of mail is also hitting the headlines.  In Q2 2023, the effectiveness of the mail channel reached its highest point in a year and a half, with an impressive 31 percent of mail driving positive commercial outcomes for brands. Mail's Remarkable Resurgence One of the most striking findings of Q2 2023 is that mail's effectiveness as a commercial marketing channel saw a year-on-year growth of nine percent. This growth propelled the proportion of mail items prompting actions among consumers to its highest level. This surge in effectiveness reaffirms that mail is far from obsolete in the digital age. A Comprehensive Customer [...]

Attention please! DM proven to be a high attention channel

By |2023-08-29T15:09:56+00:00August 29th, 2023|

A year-long, in-depth study conducted by JICMAIL has revealed that on average, a direct mail piece holds consumer attention for 108 seconds. Similarly, partially addressed mail commands attention for 64 seconds, while door drops maintain engagement for 46 seconds. This definitively positions mail as a high-attention channel. This is particularly true when amalgamating these new metrics with existing research that underscores mail as the most trusted form of communication, a compelling case emerges for integrating mail into the marketing mix. In addition, JICMAIL has collaborated with PwC to convert these attention-based metrics into an average cost per minute, specifically targeting various audience segments. This enables marketers to make direct, comparative evaluations between mail and alternative media formats. The study reveals [...]

The Renaissance of Direct Mail Gathers Apace

By |2023-07-04T18:12:32+00:00July 4th, 2023|

As you may have read in Decision Marketing recently, I was quoted as saying that direct mail was experiencing something of a renaissance; and that this in part was a result of more responsible targeting due to GDPR (which turned 5 at the back end of last month). You can read the article here: https://www.decisionmarketing.co.uk/news/gdpr-five-years-on-the-death-knell-for-lazy-marketing In case there were any doubters, my assertions have been justified by the latest set of JICMAIL results: mail effectiveness is soaring. Direct mail engagement and effectiveness reached their highest level in a year, with the Q1 2023 results showing that despite another challenging quarter for consumers, a greater proportion of mail was engaged with than at any point in the previous year, and a [...]

Direct mail now more measurable than email!

By |2023-04-17T15:24:44+00:00April 17th, 2023|

Direct mail is now as measurable (if not more so, according to JICMAIL) than digital campaigns. For the first time JICMAIL has assessed how responsive UK householders are to direct mail incorporating key metrics such as response rates for acquisition and retention-based mail marketing campaigns, ROI, CPA and AOV. These are available for the retail, finance and insurance, medical and charity sectors. The study found that organisations using direct mail can expect benchmark response rates of almost 11 per cent for warm direct mail, which is defined as mail received by people who are known to be customers. Whilst a response rate of one per cent is received for cold mail, which is considered to be mail sent to people [...]

Direct mail effectiveness soars

By |2023-03-23T10:05:54+00:00March 23rd, 2023|

Direct Mail experienced something of a renaissance during the Covid years – lockdown prompted a wide scale love affair with the letterbox. People enjoyed receiving mail, it provided a welcome break from the mundanity of being at home ALL THE TIME! This week, as we mark three years since the first lockdown back in 2020, it seems fitting that the latest figures from JICMAIL reveal that mail’s engagement is still on the rise. Mail open and retention rates both soared by four percent year on year. Over Christmas (Q4 2022) open rates hit 77 per cent and retention grew to 66 percent demonstrating the importance of mail within the marketing mix. At a time of year when consumers are more [...]

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